The Rehabcentre at Little Company of Mary – San Pedro Hospital provides a comprehensive, multidisciplinary program of the highest quality with the aim of improving the functional independence of those we serve and integrating them back into the community. This mission is accomplished according to the following core values:

Deliver Personalized, Professional Care
We provide a rehabilitation program that recognizes the individual and adjusts to his or her abilities and needs. We do this through an individualized, multidisciplinary treatment plan which is updated regularly and which incorporates input from the patient and family. All staff members practice respectful communication with patients, peers, and customers. Our program focuses on training family members / caregivers in the specific skills they will need to assist the patient in their transition into the community.

Create a Compassionate Environment
We treat patients with dignity at all times. Special efforts are made to make patients aware of their rights, and staff is educated to know and adhere to patient rights. Discharge planning is initiated upon admission so that the optimal discharge plan is designed. Outreach to the lay and professional communities is accomplished through educational offerings and health screenings.

Provide the Highest Level of Quality
We are committed to providing the highest level of quality in our services for each patient. We assure a quality program through ongoing interdisciplinary quality monitoring, case record review, and formal program evaluation. We utilize patient care protocols to assure safety and enhance quality. An active safety program and patient feedback process provide input for continuous program improvement. We encourage specialty certification and involvement in professional organizations. Orientation, competency assessment and performance evaluation systems for all staff are utilized. Educational programs are in place for the renewal of basic skills as well as the development of new skills.

Be Financially Prudent
Our program demonstrates financial prudence through appropriate resource utilization according to a pre-established budgetary plan. We cross-train staff and utilize a flexible staffing model. Our utilization review practices help us to direct resources to attain the highest possible outcomes for our patients. We educate all levels of staff in healthcare trends and encourage accountability for individual productivity and overall financial goals.